Refund and Returns Policy

Overview

Thank you for shopping at abviro. We appreciate your business and want to ensure you are satisfied with your purchase. This policy outlines the terms and conditions for returns and refunds on products purchased from https://www.abviro.store.

Return Eligibility

Timeframe

You have 30 calendar days from the date of delivery to request a return. To be eligible, the item must be unused, in its original packaging, and in the same condition as when you received it.

Non-Returnable Items

Certain items are not eligible for return, including:

• Gift cards
• Downloadable software products
• Personalized or custom-made items
• Perishable goods such as food or flowers

Refund Process

Initiating a Return

To start a return, please contact our customer service team at [email protected] or +1 (210) 467-8756. Provide your order number and details about the product you wish to return. We will guide you through the process and provide a return authorization if applicable.

Inspection and Approval

Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

Refund Exclusions

Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [email protected] or +1 (210) 467-8756.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Responsibilities

Customer Responsibilities

You are responsible for ensuring the returned item is securely packaged to prevent damage during transit. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Website Rules

By using https://www.abviro.store, you agree to comply with all applicable laws and regulations. You must not use the website for any unlawful purpose or to solicit others to perform illegal acts.

Legal Disclaimers

This Refund and Returns Policy is subject to change without notice. The policy in effect at the time of your purchase will govern your transaction. We are not responsible for any indirect, incidental, or consequential damages arising from your use of our products or services.

Contact Information

If you have any questions about our Refund and Returns Policy, please contact us:

• Email: [email protected]
• Phone: +1 (210) 467-8756
• Address: 5580 Northwest Adams Avenue, San Antonio, Texas 78261, United States